We support our customers transform their businesses by working together on interventions that lead to desired outcomes. These interventions revolve around developing leaders, making strategy work for you, a focus on the customer and use of data in decision making.
Leadership Development
Leadership Development
- Ignite Series
- Coaching Sessions
- Training
Strategic Positioning
Strategic Positioning
- Business Modelling
- Determining Strategic Direction
- Making Strategy Work
Customer Focus
Customer Focus
- Strategic Customer Experience
- Experience Mapping
- Training
Research
Research
- Voice of the Customer
- Employee Engagement Insights
- Mystery Shopping
Our Unique Approach
We recognize that customers have unique needs. We therefore have a unique approach. We seek to first understand in depth the needs of our customers and custom-make interventions with clear outcomes. In our execution, we align the intervention with the desired strategic direction.
Who we are
We are a business advisory services provider and a knowledge partner committed to supporting businesses reach their full potential. We immerse ourselves in your business, understand your reason for existence, current situation, where you want to go, the intricacies of your industry, your products and services, target customers and the desired business model.
Team Evolve
We have a dedicated team of Evolve Business Consultants to support our customers prepare well for the future. This team is led by Dr. Lucy Kiruthu a seasoned strategy and management specialist.
LinkedInWhat We Value
- Customer Success – We love to make a valuable difference in how our customers run their business
- Excellence – We strive for excellence in everything we do
- Passion – We are passionate about what we do and it shows
Our Focus
We work with organizations that need support in their next phase of growth or that are seeking ways to sustain their competitiveness. We work across a wide range of industries and have built expertise in financial services, hospitality, retail, and technology sectors.
Why Partner With Us
We promise fast-tracked interventions that will inspire positive change and steer your organization in the right direction. In so doing, we believe that businesses and livelihoods will be transformed for the better.
Evolve in the Community
On the social front, we believe that our involvement in the community is core to the success of upcoming enterprises. Through a youth mentorship program and a business incubation and acceleration hub we inspire positive change in the society and support startups.
Customer Experience at Its Best
by Dr. Lucy Kiruthu
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Evolve Insights
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The insurance sector must simplify their customer interaction processes to make them faster, easier, and…
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