Equip yourself and your team with relevant knowledge, skills and attitudes in Customer Experience from the comfort of your office or home.
There is no end to learning!
Dr. Lucy Kiruthu

Customized In-House Virtual Training
We are the leading provider of customized in-house customer experience virtual training. We would like to understand your needs and tailor make a training program for you.
Video-Based Customer Experience Short Courses
We have several courses on different topics in customer experience. The video-based courses run for 40 minutes to two hours.
Customer Experience Master Class
The Nuts and Bolts of Customer Experience is a master class designed for everyone in business with a desire to understand customer experience and improve their customers’ overall experience.
To attend the master class, please sign up here.