The CEO effect is simply the variance in business performance that can be explained by the role a CEO. How important is a CEO during the COVID-19 pandemic?
When you understand your business, you are better placed to appreciate how roles fit into the overall business strategy. At the very basic minimum, employees should understand how a business in general works.
Implementing new strategies, new processes, and new products is a daunting task. In most cases, it involves change. It therefore requires everyone to push together in the same direction.