Dr. Lucy Kiruthu

Are we celebrating women in business enough? Supporting women-led and women-owned businesses is one way to celebrate women in business.

A new year provides an opportunity to set new goals and to do things differently. Here are four ways that can make your business stand out in 2022

It is exciting to see a group of Kenyan professionals go on the path to becoming Certified Customer Experience Professionals this year (CCXP).

Next time you meet a successful entrepreneur, remember that their path was not easy!

Providing employees with some flexibility and not being too rigid with work hours will boost employee motivation, satisfaction, and productivity.

If you are an MBA holder, make your MBA count by being a better administrator, a better manager, and a better human.

If your staff have a negative attitude toward the business and its customers, it will most certainly show.

What everyday business lessons are we learning? Here are 3 everyday business lessons that you should consider.

We need more respect and more empathy among colleagues in the workplace. Being nice is not only reserved for those in customer experience.

Businesses need customer-focused accountants. Accountants who aim to eliminate any pain the customer may be experiencing when transacting.