Clearly, the future of customer experience already exists. Smart businesses obsess about their customers and…
Dr. Lucy KiruthuMay 27, 2020
How has your webinar experience been? In search for new knowledge and skills, many will…
Dr. Lucy KiruthuMay 12, 2020
In redesigning the customer journey, we must ask ourselves several questions. What has changed about…
Dr. Lucy KiruthuMay 6, 2020
Businesses that are flexible will successfully meander through the crisis resulting from the COVID-19 pandemic.
Dr. Lucy KiruthuApril 29, 2020
We need to learn how to start establishing relationships virtually. It is evident that virtual…
Dr. Lucy KiruthuApril 23, 2020
To be more effective when working from home, there are several simple steps that we…
Dr. Lucy KiruthuApril 15, 2020
In light of the COVID-19 pandemic, most business leaders have found themselves in uncharted waters…
Dr. Lucy KiruthuApril 1, 2020
By embracing the uncertainties of life with hope and courage we can make life meaningful.
Dr. Lucy KiruthuMarch 24, 2020
