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Monthly Archives

March 2015

Customer Service at Its Best

Leading Customer Service Change

As it appeared in the daily nation of March 3rd 2015 Lucy Kiruthu I recall…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

What is new in customer service?

As it appeared in the daily nation of February 24th 2015 Lucy Kiruthu How often…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

Lack of Strategy hampering Customer Experiences in most Medium Enterprises

As it appeared in the daily nation of February 17th 2015 Lucy Kiruthu More than…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

Why is the Customer that Important?

As it appeared in the daily nation of February 10th 2015 Lucy Kiruthu A recruiter…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

The Voice of the Customer is getting Louder

As it appeared in the daily nation of February 3rd 2015 Lucy Kiruthu When Dave…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

The changing face of customer experience ownership

As it appeared in the daily nation of January 27th 2015 Lucy Kiruthu Should sales…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 4, 2015
Customer Service at Its Best

5 Customer Service Lessons for Everyday Interactions

Every day we have numerous interactions with our customers and our colleagues. These interactions can…
Dr. Lucy Kiruthu
Dr. Lucy KiruthuMarch 3, 2015

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