As it appeared in the daily nation of March 3rd 2015 Lucy Kiruthu I recall as a young professional listening to the then KCB Managing Director Terry Davidson walk us through the KCB story at a leadership forum a decade ago. Davidson was talking about the transformation that was happening in the bank. One of my key takeouts was that there was a sense of urgency. This was not because Davidson and his Deputy Martin Odour were following Dr Kotter’s 8 step Change management process whose first step is to create a sense of urgency. Not exactly, the bank was then in dire need of change for survival. These memories were evoked during last week’s announcement of the bank’s 2014 results. There is no doubt that the bank like many other organizations has made considerable progress and is up to this day still evolving. Leading change means taking charge of the change process and coming out…
Dr. Lucy KiruthuMarch 4, 2015