Many Work Environments are Toxic

As it appeared in the Daily Nation on July 25th, 2017 Many of us might have a story to tell about a toxic workplace experience. It is easy for us to recognize a work environment where toxicity is customary. A toxic work environment is one characterized by infighting, blame games, witch-hunting, sabotage, drama, negativity, hostility, […]

Transform your businesses before it is too late!

As it appeared in the Daily Nation on July 18th, 2017 There are countless changes all around us. These changes transverse many aspects of both the internal and external environment of businesses. Internally, employers have to deal with a new breed of employees, new systems, new policies, expansion into new regions, exit of key persons, […]

Our Local Markets Need Sprucing Up

As it appeared in the Daily Nation on July 11th, 2017 There is something fascinating about going to the market. I like the idea that there is a variety of products. I especially like to buy fresh vegetables and fruits in a market set-up. I often visit the fruits and vegetables market in the Woodley […]

What is Ailing our Retailers?

As it appeared in the Daily Nation on July 7th, 2017 I have had keen interest in retail for two reasons. First, I have previously worked in the retail sector, second, and more importantly because the retail sector has the largest number of customer interactions. Every day, millions of customer interactions take place in all […]