Is the Future of Retail Predictable?

As it appeared in the Daily Nation on April 25th, 2017 Globally, the retail sector as we know it is evolving. Many stores are shutting down while others are opening. Most of the changes happening in this sector emanate from retailers keenly focused on the changing needs of the customers. The retail sector despite having […]

Reflections on the United Airlines Upheaval

As it appeared in the Daily Nation on April 18th, 2017 I have worked in the airline industry and I have been a United Airlines passenger. One of the biggest headaches that ground staff have to deal with is that of an overbooked flight. Overbooking and eventually bumping off passengers is common in airlines. Overbooking […]

The future for SMEs is Bright

As it appeared in the Daily Nation on April 11th, 2017 The future for Small and Medium-sized Enterprises (SMEs) in Kenya and across the globe in bright. Currently, there is a buzz around entrepreneurship. Many conferences, expos and initiatives targeting entrepreneurs and SMEs are happening left right and center. In addition, smart graduates are leaving […]

Smart Companies Using Market Research to Get Better

As it appeared in the Daily Nation on April 4th, 2017 Research is widely used in business. Smart companies obtain different kinds of data and analyze it in order to make informed decisions. Some business leaders that I have interacted with here in Kenya are quite familiar with research. They recognize its benefits and are […]