As it appeared in the daily nation of August 11th 2015 by Lucy Kiruthu We may know of organizations that proactively develop their managers to enhance their managerial skills and to make them better leaders. These organizations invest time and money on specific leadership and managerial skills and more often than not they get a return on their investment. Improvements in productivity, in performance, in staff engagement, in innovation, in customer satisfaction etc are realized as a result of the high quality managers. Unfortunately though, investments in developing managers across the organization are not commonplace. Many other organizations spend little or no effort to raise the competence levels of their management team and yet expect them to perform well. It is no wonder that management practices of the 19th century that focused on basic delivering of a good or a service are still widely witnessed in many of our organizations today. Any student of business has…
Dr. Lucy KiruthuOctober 31, 2015